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We Can Service and Repair the Following Espresso Machine Makes:
Coffee Machine Servicing
Traditional Coffee Machine Servicing and RepairsWe provide a wide range of services for owners of commercial coffee machines including Traditional Espresso Machines and Bean to Cup machines, from the provision of espresso machine spare parts through to general maintenance, coffee machine servicing and breakdown repairs.
We operate nationwide and have a team of highly skilled engineers.Our target is to attend a service call within eight working hours of the call out.
Caring for your Coffee Machine
Coffee machines are expensive pieces of equipment that require pro active and regular maintenance. An inefficient machine will not perform to its optimum potential, will incur more costs and will produce a poor cup of coffee.
Spending a short amount of time each day making sure the machine is clean and working properly can save you time and money in the future. We stock a full range of cleaning products to suit your machine. For further advice and guides on cleaning your machine please contact us.
Coffee Machine Service
We recommend that coffee machines are serviced every 12 months, to maximise their lifespan. With our experience we know the importance of ensuring machinery is kept in excellent condition to minimise down time, which is why we offer service and maintenance contracts on our machinery when the warranty period has expired.
Front End Services can be carried out at your premises at a time convenient to you. Prices start at £125 plus VAT, dependent on the type of machine, this would include:
Strip and clean group heads.
Replace washers, seals, shower plates, heads and gaskets.
Strip, check, clean steam and water valves and replace seals where necessary.
Check and adjust general machine settings.
Advise on general condition of the machine and parts required for replacement, at point of service and in the future.
Also available:
Pressure safety valve test
Electrical safety test.
Strip down and de-scale the boiler, feed pipes and group heads. (available off-site only)
Coffee Machine Breakdown / Repair
Initially one of our experienced operators will try and help you resolve the problem over the telephone.
If that is not successful then we would send a field engineer out to site. Our engineers are based regionally to ensure maximum efficiency in response to service calls. They also carry a wide range of parts on their vehicles to maintain high first time fix rates and can carry out service work on bean to cup, traditional and instant coffee machines.
We have large stocks of genuine manufacturer spare parts, with our engineers carrying all the most common parts in their vans. This ensures a quality and long lasting repair and enables a very high level of first time fix.
In the unlikely event that the machine could not be repaired on site, we would either arrange another on site visit if appropriate, or take the machine in to our workshop where we can deal with all types of repairs and refurbishments.
Coffee Machine Spare Parts
We stock a wide range spare parts for many brands of coffee machines. As importers of Futurmat, Azkoyen,Quality Espresso, Cunill and Compak coffee machines and grinders we keep most parts of these spares in stock.
We have also large stocks of genuine manufacturer spare parts, with our engineers carrying all the most common parts in their vans. This ensures a quality and long lasting repair and enables a very high level of first time fix.
Water Treatment
We also specialise in water filters (or CTUs - Calcium Treatment Units) which are essential for ensuring that your coffee machine is not damaged by the build up of limescale.
We recommend that a water filter is fitted to any plumbed coffee machine. Unless otherwise requested we will fit a CTU as standard when we install any plumbed machine.
Water filters should generally be replaced annually. Exceptions to this are very busy sites or sites where a small filter has to be used due to space restrictions. In these cases the filter should be replace more often.
Warranty
All our commercial coffee machines come with full parts and labour warranty. Please note that this warranty does not cover issues caused by poor cleaning or descaling.
Contact Us
Our main priority is service and customer satisfaction. There is always someone at the end of the phone ready to answer any questions you may have or to arrange a visit.
You can contact our service and spares department by calling 0844 800 5387 during standard office hours or emailing us info@coffeemachineservicing.co.uk
